Housekeeping Review

by Whitbread

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Cleaning, and setting hotel rooms up for the next guest staying. Usually you strip the room out from the previous guest and set it up again clean and tidy for the new guest staying that night.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt more in depth about my job and company, I’ve gained a handful of skills, learning better ways to clean, stock count etc I’ve learnt about customer service and brand standards

10/10

3. To what extent do you enjoy your programme?

I really enjoy my programme, it’s always good to learn about the job your in! And what surrounds it, it gives me more knowledge for when needed

10/10

4. How well organised/structured is your programme?

Very! We are always aware of meetings and times! My worker is lovely and always makes sure I know what I’m doing

10/10

5. How much support do you receive from your employer?

Some, mainly from my head housekeeper

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot! I know I can speak to her if I need help at any time, she always ensures i know what I’m doing and Im comfortable with it

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I will gain more knowledge giving me more opportunities in my job role and company

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

2/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Always have help when needed, and I always know what I’m doing next , everyone’s lovely too

10. What tips or advice would you give to others applying to Whitbread?

None