Waiter Review

by Whitbread

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a Waiter at the Oasthouse. I do daily tasks such as pouring drinks for customers, taking ordering from customers, cleaning down tables, cleaning basic crockery etc. I am always interacting with customers making sure there visit is excellent. i am also always interacting with my colleagues. communicating with my colleagues is very important. this ensures that we all get our jobs done perfectly. The responsibility of taking orders and looking after guests is very important. if a guest is not happy it my responsibility to ensure that I solve the problem.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes. I have learned a lot of information on my apprentiship. I can use this information to improve myself even better at work to push myself even higher.

10/10

3. To what extent do you enjoy your programme?

I enjoy this programme a lot. The team is amazing and easy to understand. the learning programme has exceeded my expectations due to how fast i am learning and how much help they have given me.

10/10

4. How well organised/structured is your programme?

The training is perfectly organised in steps. Making sure I take in the information throughout this programme and the support I get is superb.

10/10

5. How much support do you receive from your employer?

I receive a lot of support from my Managers and my mentor. couldn't ask for more. The guidance i get and the general attitude towards my learning is just outstanding.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I get a lot of support for my training. if I don't understand something my mentor will guide me through it without telling me the answer so I can understand it in my own way.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The training i have been provided has increased my ability at work making me work even harder and having a better understanding of my industry.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not that I know of.

5/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

This is because the amount of support and understanding they provide you with is outstanding. not all companies provide so much help to employees and I'm very grateful to be apart of this community.

10. What tips or advice would you give to others applying to Whitbread?

Be confident, don't be shy to ask questions or for help.