Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As a JC for Openreach BT I allocate work on the day and de-risk tasks that could potentially fail for the next day. I deal with on the day escalations and also welfare cases.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I think I have improved my confidence and customer service skills by helping and talking to different engineers every day

    7/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy being able to interact with my colleagues and engineers

    6/10

  • 4. How well organised/structured is your programme?
  • 5/10

  • 5. How much support do you receive from your employer?
  • if we need help we can ask and receive the help that we need

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not that i have experienced

    1/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • I enjoy the lifestyle it allows me to live & the colleagues which I work with


  • 10. What tips or advice would you give to others applying to BT Group?
  • Be confident & speak up


Details

Level 3 Apprenticeship

Marketing

Leeds

March 2022


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