Jeopardy controller Review

by BT Group

Best Apprenticeship Employer

Rating

6.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As a JC for Openreach BT I allocate work on the day and de-risk tasks that could potentially fail for the next day. I deal with on the day escalations and also welfare cases.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I think I have improved my confidence and customer service skills by helping and talking to different engineers every day

7/10

3. To what extent do you enjoy your programme?

I enjoy being able to interact with my colleagues and engineers

6/10

4. How well organised/structured is your programme?

5/10

5. How much support do you receive from your employer?

if we need help we can ask and receive the help that we need

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not that i have experienced

1/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

I enjoy the lifestyle it allows me to live & the colleagues which I work with

10. What tips or advice would you give to others applying to BT Group?

Be confident & speak up