Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Managing workstacks across three different roles. DIG, AUX and Provision of Service

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Developed many IT skills since working at the company.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I feel the apprenticeship has helped me understand business better, however this could be more specialised into what my company does.

    5/10

  • 4. How well organised/structured is your programme?
  • Very well organised. My company insures I get much support and time with my apprenticeship needs

    10/10

  • 5. How much support do you receive from your employer?
  • My company insures I get much support and time with my apprenticeship needs.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer has been great and very supportive when I have required her help

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It helps me understand customer service better. But on the whole I don't deal with customers much.

    3/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I feel so, however not many that interest me. Charity events are good however

    6/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • The initial support for apprentices is great. Also seeing what other people who have finished the apprenticeship have achieved shows that the scheme works


  • 10. What tips or advice would you give to others applying to BT Group?
  • ?


Details

Level 3 Apprenticeship

Business Operations

Grosmont Pl, Bramley, Leeds LS13 3PA, UK

March 2022


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