FVR HOLISTIC PLANNER Review

by BT Group

Best Apprenticeship Employer

Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

analysing fault rates on cable lengths to make sure customers are kept in service, creating job packs for engineers to go out and complete any repairs required. also plans work for multiple workstreams, FVR, ACR, DIG.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learn IT skills on a number of systems, I have also learn more on commutation within teams and presenting. I have learned about my job role and how the copper network works

8/10

3. To what extent do you enjoy your programme?

I enjoy that I have the opportunity to learn multiple skills and have access to additional learning. I enjoy working with my team and engineers and being part of BT

9/10

4. How well organised/structured is your programme?

my apprenticeship is well structured, learning is not rushed and I get to work closely with people who have been here for 20 plus years. its all done at a good place and the options to learn more and more is great.

8/10

5. How much support do you receive from your employer?

I receive a good amount of support, wither that be work related or home life.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

support has been good and bad, things could of been explained better from the beginning. mistakes made with learning structure and a lot of time wasted. minimal commutation when needing help.

4/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

the qualification doesn't match up to my job role completely, its more customer focus when I don't deal with customers directly. but it does give a good understanding on the business and customer focus side which can only be useful in the future.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

there's sports facilities but not many social events since covid. network events are mainly teams based so not entirely interactive.

5/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

great company to work for, they look after staff and have many options when it comes to help with mental heath. good benefits and sick leave. additional learning opportunity's and feel like you are apart of something bigger

10. What tips or advice would you give to others applying to BT Group?

be yourself and show that you are keen to learn and progress