Rating
8.5/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
My role is when a customer is out of service I work with engineers to put a fix in place
8/10
I have massively improved my knowledge of infrastructure
10/10
I have enjoyed learning about the network and processes
8/10
10/10
I get as much support as I need
10/10
I recieved support at the start but once i entered gateway there wasnt much support
4/10
It has improved my knowledge of customer service
8/10
there are different events on depending on the time of year recently there was a neurodiversity event
10/10
Yes
It's a great company with lots of benefits and support
make sure you prepare for interviews and assessment days
Details
Level 3 Apprenticeship
Information Technology
Leeds
March 2022