Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is when a customer is out of service I work with engineers to put a fix in place

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have massively improved my knowledge of infrastructure

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed learning about the network and processes

    8/10

  • 4. How well organised/structured is your programme?
  • 10/10

  • 5. How much support do you receive from your employer?
  • I get as much support as I need

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I recieved support at the start but once i entered gateway there wasnt much support

    4/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has improved my knowledge of customer service

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • there are different events on depending on the time of year recently there was a neurodiversity event

    10/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • It's a great company with lots of benefits and support


  • 10. What tips or advice would you give to others applying to BT Group?
  • make sure you prepare for interviews and assessment days


Details

Level 3 Apprenticeship

Information Technology

Leeds

March 2022


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