Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Dealing with enquires and taking notes down for customers on daily basis and also aiding customers with covid entry requirement for countries such as Greece or America also adding extras to bookings and helping colleagues with their bookings

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I learnt how to create bookings and use the booking system correctly

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love the programme

    10/10

  • 4. How well organised/structured is your programme?
  • Very

    10/10

  • 5. How much support do you receive from your employer?
  • Tons

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I will be able to assist customers better with it

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • It is amazing and brilliant to work with


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Try and relax with the interviews they are really fun!


Details

Level 3 Apprenticeship

Customer Service

Alfreton

March 2022


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