Travel Apprentice Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves meeting and greeting customers and working with them to find their perfect holiday! Booking holidays and any holiday extras.

10/10

2. Have you learnt any new skills or developed existing skills?

Through my apprenticeship I have learnt all new skills about holiday destinations and have also been able to develop existing skills. I am now confident with all booking systems and giving customer correct and up to date information.

10/10

3. To what extent do you enjoy your programme?

Now towards the end of my apprenticeship I have really enjoyed the programme, learning different things and really being able to think about what I have done that day.

10/10

4. How well organised/structured is your programme?

The programme is set out really well where we have a system to view all our completed and upcoming work. It gives time frames on when work should be completed which is really good when sticking to a plan. My coach is also always available when i need her.

10/10

5. How much support do you receive from your employer?

My manager is always happy to help answer any questions I need and always happy to give me time off the counter to complete work. Time off the counter is very important when it comes to completing work on deadlines.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] gives me alot of support when wanting to achieve a higher grade. She always points me in the right direction of what information I need to achieve a higher grade and is always happy to answer any questions I have quickly.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification gives you an insight to destinations throughout which you are then able to put into practice in my role.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Outside of work we do not have many extra activities. We do have team/facebook pages where we can share success and achievements.

10/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

The company is brilliant to work for. They are always about helping you progress and achieve as high as possible. They have amazing incentives in place as brilliant motivation for retail staff. As I company I also feel as though I am able to speak to anyone.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

You need to be passionate about our customers and having a ready to learn mindset. Being happy and approachable for customers ready for any challenge.