Travel Advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Tailoring holidays to customers, helping customers with entry requirements, creating quotes, selling insurance.

10/10

2. Have you learnt any new skills or developed existing skills?

developed existing customer service skills, increased my confidence, travel knowledge and computer skills.

10/10

3. To what extent do you enjoy your programme?

I really enjoy the programme, lots of useful information with the training for the role.

10/10

4. How well organised/structured is your programme?

The programme is very well structured and organised, it is well paced for the amount of work.

10/10

5. How much support do you receive from your employer?

my manager and assessor are excellent for support and allow me total flexibility to complete the work.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I have received lots of support from my assessor, she is always a message away if I need her.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel it is a great help as it expands my knowledge and I can use this within my role. I also have increased confidence when dealing with certain situations.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A

10/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

It is a great company to work for, great benefits and opportunities.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

Be confident in your knowledge, show your personality - this builds rapport and creates repeat customers.