Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves finding customers their dream holiday. through knowledge, skill and customer service

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Lots of customer service skills, increased my confidence massively

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love it, i am always learning something new. Every day is different.

    10/10

  • 4. How well organised/structured is your programme?
  • Being my stores first apprentice, it was new for everyone. So getting organised took some getting used to.

    8/10

  • 5. How much support do you receive from your employer?
  • Lots everyone is always there to help.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I can contact my training provider 24/7 through our online group. Great help.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Through my training i have had the change to learn my job step by step, my knowledge has increased massively.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No, only teams calls for well being. Nothing in place for face to face contact.

    6/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • Everyone is extremely friendly and open to help me through my apprenticeship at all points.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • I would recommend anyone applying to be prepared to be thrown into the deep end, bust high street shop. Ask for help when needed.


Details

Level 2 Apprenticeship

Marketing

Pontefract

April 2022


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