Telecommunications Field Operative Review

by BT Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Fibre telecoms engineer. Installing new fibre circuits to business customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Everything I do is a new skill that I didn't know about until I started my apprenticeship.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I am really enjoying it. I think it's a good mix of practical and theory.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well organised. From day 1 the structure and organisation has been great.

    10/10
  • 5. How much support do you receive from your employer?

    • As much support as I need. They have an assistance programme which we were informed about right from the beginning of employment. My local managers are incredibly supportive also.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Regular teams meetings and the ability to call or email them any time for advice or support about my qualification.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It confirms skills that I have already learnt and which I need to work on.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes. Social activities organised by manager.

    10/10
  • 9a. Would you recommend BT Group to a friend?

    • Yes

  • 9b. Why?

    • Professional and well organised company. I felt like part of the team from day one and they have been very inclusive.

  • 10. What tips or advice would you give to others applying to BT Group?

    • Don't be put off by the awkward video interview. Be friendly and tell them about any customer service experience you have.

Details

Level 2 Apprenticeship

Engineering

Gloucester

April 2022

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