Front of house team member Review

by Greene King

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Front of house team member. It involves customer service, providing the best possible experience for customers, with food, drink, desserts and general interaction. Ensure device standards are high and consistent to keep customers pleased.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt communication skills and gained confidence

10/10

3. To what extent do you enjoy your programme?

Enjoying it as it’s useful and builds confidence on the job

10/10

4. How well organised/structured is your programme?

Easy to follow with an orderly structure

10/10

5. How much support do you receive from your employer?

As much as is required

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Support regarding learning is very useful as trainer is available for support

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Gives a better understanding of overall business

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Events such as bingo, quiz and entertainment nights

10/10

9a. Would you recommend Greene King to a friend?

Yes

9b. Why?

Great skills building business with a variety of skills to learn and improve on

10. What tips or advice would you give to others applying to Greene King?

Be hardworking and willing to show good team work and commitment to learning