customer telerelations Review

by Santander

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I think this was a brilliant set up and has helped me put in practise what i learn with the assesor.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes i have learnt more customer service skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • i really enjoy this programme as its given me more confidence.

    8/10
  • 4. How valued do you feel by Santander?

    • same

    5/10
  • 5. How well organised/structured is your programme?

    • it is very well organised by my assesor michael

    10/10
  • 6a. How much support do you receive from your training provider?

    • i have recieved alot of help from my assesor he has been brilliant.

    10/10
  • 6b. How much support do you receive from your employer?

    • just from time to time o have recieved time off to complete nvq folder.

    5/10
  • 7. How well does your salary/package meet your costs?

    • it does okay

    5/10
  • 8. Are there many opportunities outside of work?

    • i havent looked yet.

    5/10
  • 9. Would you recommend Santander to a friend?

    • Yes

  • 9b. Why?

    • because it has nice people to work with.

  • 10. What tips or advice would you give to others applying to Santander?

    • the people around you are nice.

Details

Level 2 Apprenticeship

Finance

North West

April 2015

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