Assistant Manager Review

As the assistant manager i work alongside and support the general manager in the day to day running of the business. This includes stock and cash control. Recruitment, staff training and development. Holding the site for reliefs when the manager is away and ensuring that the site runs in a profitable way whilst ensuring company and legal standards are adhered to

Yes, Managing difficult situations, using a number of systems that assist us in controlling stock full potential out of the team. and cash, I have leant different training and coaching techniques to ensure that we get the full potential from our teams. I have leant how to hold appraisals and to conduct investigatory meetings/disciplinaries.

I really enjoy this programme. It has taught me a lot about effective management and more surprisingly a lot about myself and the way that as an assistant manager the way we hold ourselves and portray ourselves can impact on our peers the team and the business. There are some areas i thought i was very good at but can see that within them there is areas in where i can improve.

The course is structured really well. You are kept well informed with courses and what work is required and expected of you. The only downside i would say is that i was put on a South west course and am based in the southeast and there are currently two other courses closer to ne with easier access.

It really varies. My Manager has always made sure i have the time off to attend courses but does not/will not allow me to use my schedule to complete my work. The support from my BDM has been very good. I think overall the support has been good but business needs have affected the ability to keep up to date.

The support from Lifetime Training has been very good. They always make themselves available and work around me as the learner. An example of this is that i was unable to attend a training course recently and within the day I was offered a place on the same module with a different cohort

Really well. As mentioned earlier i feel that i have learnt a lot about management styles and myself as a person. I feel that the course enables you to develop relationships with the team and to have a better understanding of the team and their behaviours. This programme definitely gives you the tools and knowledge to become a better manager

Very rarely. It is something that we as a management team are aware of and would like to improve. At the moment we do a social once a year. We are introducing socials as a way to incentivise the team to excel in key areas such as reputation score and Mystery diners!

Yes

I believe Greene King see their people as a real asset and a person rather than just a number. Opportunities are available for everyone. The company values are lived and shared by all the senior managers. The support the company offered through lockdown etc was exceptional and this has continued since reopeming

I would tell them to go for it. To make sure they take all the opportunities that the company has to offer. Especially to make use of all of the training and development that are available. I would encourage them to have high aspirations as you have the opportunity to really go as far as you like in the company