receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

7.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role within my job, is working on reception. This can be answering the phone, dealing with customers, emails, deliveries. I check guests in and out of the hotel. I also working in the breakfast room, taking food orders, dealing with stock.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes my confidence within the business.

10/10

3. To what extent do you enjoy your programme?

I feel like I haven't enjoyed it as much as I thought I would. Nothing wrong with the programme I have just found it hard to juggle this as well as work and home life.

7/10

4. How well organised/structured is your programme?

I would say it is well organised.

8/10

5. How much support do you receive from your employer?

I haven't received much support from my employer, but then I haven't asked for it.

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

I spoke to my training provider once a month.

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Will give me a better knowledge of the business and understanding.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I get involved with fundraising for charity.

6/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

I really do enjoy working for whitbread, they are a good company to work for.

10. What tips or advice would you give to others applying to Whitbread?

You can progress, which is always a good thing within a business. Always push you to achieve your goals.