COSM Review

by Marks & Spencer

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I overlook all aspects of operations, commercial and admin in my role.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I learned to be more confident in my skills while learning about aspects of the commercial operation that were unbeknownst to me. Upon learning this, I found that I delivered my role better as I understood everything more on an operational level.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I thoroughly enjoyed the programme and my tutor was excellent; friendly and understanding.

    10/10
  • 4. How well organised/structured is your programme?

    • The structure of my programme was good, however finding time to do it, whilst also performing my daily jobs was tricky at times.

    8/10
  • 5. How much support do you receive from your employer?

    • Not alot.

    1/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider was excellent and thoroughly encouraged me at all times.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gave me the confidence to lead my team as I had a better understanding of several aspects of my BU.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No.

    1/10
  • 9a. Would you recommend Marks & Spencer to a friend?

    • Yes

  • 9b. Why?

    • They are team orientated and offer avenues to progress. Benefits are good, also.

  • 10. What tips or advice would you give to others applying to Marks & Spencer?

    • Work hard and go above and beyond, before you know it, you’ll advance in your career.

Details

Level 2 Apprenticeship

Customer Service

Lancaster

April 2022

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