Funeral Arranger Review

I am the first point of contact for all clients wishing to use the services of co-op funeralcare. I support families with all aspects of the funeral arrangement, from the first call until after the funeral. My role also involves work within the community, ensuring that there is appropriate bereavement support in place and that the community feel supported by us and informed of the services that we offer.

Yes, I've learned everything about the funeral arrangement process including legal paperwork required and how to work effectively with selected third party suppliers in order to ensure a smooth process for our clients.

It's good, although a lot of what I already know due to in house training and shadowing.

It's fine.

We are very short staffed at the moment, so it's hard to juggle working time and time spent on my apprenticeship. I do however feel confident that if I was to tell my line manager that I needed time to complete my apprenticeship, she would be fully supportive.

I feel confident that Colin would support me if I requested any help.

As mentioned above, as of yet, the content that I have got involved in is yet to teach me anything new.

Not that I'm aware of.

Yes

Good part time hours for a working mum.

Be confident that funeralcare is what you want to do. It's a taxing job, but one that is worthwhile and offers lots of job satisfaction.