Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I worked within the store, to bring in sales and put customers in their happy place. I was there to answer questions from customers. I worked really hard to give good customer service

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • developed my customer service skills, and learnt travel sales skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • I found it hard, but it was the best way for me to learn the job

    9/10

  • 4. How well organised/structured is your programme?
  • very well structured, just found it hard to make time in the shop for training

    8/10

  • 5. How much support do you receive from your employer?
  • 8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 5/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • such a good company to work for, they look after customers and staff really well. very supportive and find new ways to help our development


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Definitely apply, there are so many benefits to working for TUI


Details

Level 3 Apprenticeship

Customer Service

Dereham

April 2022


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