Supplier Relationship Manager Review

The Supplier Relationship Manager is responsible for the Global Learning Academy (GLA) supplier, and procurement management process, coordination of external suppliers, contractor resources and maintaining an approved supplier list. This also includes accountability for a centralised process for raising purchase orders and ensuring a robust supplier database.

I have learnt a lot of new skills and I am still learning all of the time. For instance, I can now identify different Incoterms on invoices and have a much better understanding of different contractual clauses. I am also working on enhancing my negotiations skills.

I thoroughly enjoy my apprenticeship programme and I am grateful for the opportunity to learn new skills which are very relevant to my role. I now have a better understanding of the differences between public and private sector procurement too.

My programme is very well structured and my coach and tutor are both very well organised too. At the start of my apprenticeship I received a timetable of learning which has been useful to plan my time and learning. Course materials have also arrived in plenty of time.

I would be lying if I said it was easy to balance work and life commitments and study at the same time. It has been a challenge. However, through regular 121s with my manager he has been very supportive and joined all the relevant calls with my coach.

My coach has always offered his support and provides structured feedback during our calls. I know that if I need extra support, this will be provided. I have been impressed with the way that the provider actively seeks feedback and acts on this to continue to improve.

Most definitely, I would attribute the qualification that I am working towards to have supported me to perform better in my role by over 80%. The only downside is that there is not always the time to act on everything you learn straight away.

Yes, my work have a number of sporting clubs and some of my team members play football outside of work too.

Yes

I am proud to work for British Airways and to represent the brand. I started my career in BA almost 18 years ago, and I still remember my first day online! There is always an opportunity to move internally which is how I developed my skill set and experience.

Be yourself and give it a go! If you enjoy what you do, and you have a passion for customer service (regardless of your role) you will do really well. Treat others how you want to be treated and I look forward to working with you in the future!