Travel advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Answering phones, passing enquires to other agents, taking payments and completing my coursework VIA smartassessor.

9/10

2. Have you learnt any new skills or developed existing skills?

I have definitely learnt new skills since starting with TUI. I have learnt a lot about customer service and have learnt a lot about new countries and popular resorts.

9/10

3. To what extent do you enjoy your programme?

I really enjoy my programme and I really believe I will be doing this long term. It suits me so much

9/10

4. How well organised/structured is your programme?

My programme is really well structured. Everything is online and all of it makes sense. My coach helps me a lot

9/10

5. How much support do you receive from your employer?

I receive a lot of help from my employer. She checks up on me to make sure I'm okay and on the right track

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of help from my training provider. My coach is amazing. I'm always texting her on teams with lots of questions and she is very helpful.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My course is very helpful within my role. Everything I learn is going to benefit me when working with customers.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No.

1/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

TUI is a great company to work for. Although you would need to be really interested in this industry to work here. It needs to be your thing. and you must be determined.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

Be yourself. Show your bubbly personality through your work. Be honest and know that this is what you want to do.