Crew Trainer Review

My Job entails daily operations within my restaurant, including serving or assisting customers with any of their needs or special requests, facilitating tasks and adhering to sanitation standards and safety procedures, while also planning/scheduling/facilitating training sessions for our crew members, observing staff performance and compliance with procedures and corrective coaching where applicable, delegating tasks, and people management, amongst other duties.

Throughout my career, with McDonald's I've learnt a lot from the daily operations of a Restaurant through partaking in the Crew Development programme, and I've also taken on numerous other duties including partaking in a Safety Circle Team, Food Cost Team, and also completing the Crew Trainer Development Programme which has given me more insight into diagnosing issues on a shift, planning skills and coaching skills amongst others.

I really enjoy the lease of new learning materials I've been provided with, from information relevant to my role while also giving me the opportunity to read further to understand different concepts beyond my role. I feel that I'm benefiting more from undertaking an apprenticeship to earn while i learn rather than any alternatives.

I feel at the moment things are slowing down before they speed up, the induction was great and I have an amazing support team at Lifetime Training as well as McDonald's who I can contact at any time to get support, along with the training I received on the floor I feel I can take control of my career.

I have access to support whenever I need it, through email or while on the floor I have someone I can ask to get help with anything, My Business manager started as an apprentice at McDonald's, and is now completing a Level 6 Diploma so they understand the importance of getting the right help at the right time.

I feel like my Tutor has given me amazing support throughout my apprenticeship, I really enjoy engaging and chatting with them whenever I can, I feel like they're always there exactly when I need them, Guiding me through any issues or concerns I feel I may have, It's been amazing.

I've learned key targets and characteristics amongst other things that are Key to the Customer's Journey, What they're looking for when they visit and how my engagement however small adds up to creating the vital ingredients to take our customer's visit from okay to out of this world.

McDonald's host's numerous events throughout the year, from The McDonald's Cup, which is a 5-a-side restaurant football tournament, to last year's Fifa 21 tournament where restaurants throughout the UK competed to be crowned champions and win amazing prizes, There are also Social Events hosted by restaurants throughout the year, Crew Nights out and a great way to interact with the team in a different setting where you get to understand different personalities alot faster than any other way.

Yes

I Love my Job at McDonald's all of the support they've given me through my transition as well as the amazing team I work with every day I've gained a sense of Loyalty that I feel will never fleet from my heart, with the amazing progression possibilities who knows where I'll end up.

McDonald's is looking for Bright Smiley people, who can keep calm under pressure when applying keep a happy front up and don't let anything keep you down, You'll be joining a fast-paced working environment but remember to focus on quality and the pace will come in it's own time.