Regional Customer Relationship Manager Review

by SSE

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I study Business Management as a Graduate Apprentice at Queen Margaret University (this is not listed on your website). I did not pursue any further education when I finished secondary school and have been at SSE since I turned 18. I am now 34. We attend campus once a week. Our class is small (only 4 of us) so we get a real intimate experience and I feel like I am learning useful and practical information that is bringing beneficial change to my workplace whilst attributing to my personal development goals. I would 100% recommend it to anyone else.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes - the work-based learning has been the most beneficial so far.

10/10

3. To what extent do you enjoy your programme?

I really enjoy the one day a week to fully engage in the programme and experience

10/10

4. How well organised/structured is your programme?

Very well. We do a combination of online and in-person lectures and seminars. There is a large volume of homework but this is manageable with good time management

10/10

5. How much support do you receive from your employer?

SSE have been great at allowing me to attend campus every week. I have an extremely busy role.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

QMU have been great. As a smaller establishment we receive a more intimate and tailored experience.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I'm still in the first year but feel that it is already providing real benefits to the business and my own development

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I am responsible for forming relationships with external partners so frequently attend external events

10/10

9a. Would you recommend SSE to a friend?

Yes

9b. Why?

I have worked with SSE for almost 17 years. As a large company, there is a broad amount of opportunities available. I have worked in numerous roles in various disciplines.

10. What tips or advice would you give to others applying to SSE?

Attitude is everything. If you are willing to work hard and support others you will do well.