Apprentice Technical Support Review

by Siemens

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Completing technical drawings from the estimating teams quote, Helping with customer queries about drawings or information provided, often changing drawings to suit the customers needs. Helping around the office with printing / scanning of drawings for the engineering team.

9/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new software in Bentley Promis-e, Keeping up to date with my previous knowledge in Microsoft office

8/10

3. To what extent do you enjoy your programme?

It is excellent to work around my current team the environment is everything I could want and colleagues are helpful with advising me if ever unsure on an issue or situation.

10/10

4. How well organised/structured is your programme?

In my programme have gone around the site locating in different departments to gain knowledge needed for my technical support job, this currently is helping me with drawings as I can now acknowledge issues or errors that aren't obvious and pick up on them prior to releasing them.

8/10

5. How much support do you receive from your employer?

I receive lots of support in regards to my training and better understanding of the job that I am doing.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive lots of support in completing my training even allowing a day off in the week to complete a course and attend college.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The training provided helped me gain a basic understanding of electronic principles of which I can correlate to the job in which I do.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are social activities to get involved in that are organised by both the company and the employees on the site.

10/10

9a. Would you recommend Siemens to a friend?

Yes

9b. Why?

It is an enjoyable place to work at the perks are the best I have ever experienced at a company.

10. What tips or advice would you give to others applying to Siemens?

Be organised and manage your time as best as possible, don't be afraid to ask for advise / help or even training.