Apprentice Assistant Relationship Manager Review

by NatWest

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Calling customers to check if everything okay and if they require guidance on banking, helping direct them to correct teams and offering support where applicable. Supporting RMs and colleagues in their portfolios and ensuring great customer service is always provided.

8/10

2. Have you learnt any new skills or developed existing skills?

- i have developed my skills when it comes to talking to people and engaging with customers in a professional setting, i have become more eloquent with my language and speaking skills. i have developed a range of skills ranging from IT to people skills,

9/10

3. To what extent do you enjoy your programme?

i enjoy the programme quite a lot, it allows me to uncover and discover new skills that i didn't know i was capable of and also allows me to become more confident.

10/10

4. How well organised/structured is your programme?

The program from BPP could be better, i think sometimes more support is needed in certain aspects to help develop our skills, i think i get more support from my work colleagues than i do from BPP,

6/10

5. How much support do you receive from your employer?

Everyone is incredibly helpful and very patient. i have received support from the get go and have been able to freely ask questions and queries no matter how silly and felt welcomed. I have been able to shadow more experience colleagues and they have provided me with great support.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Right now since it is early days it is a little hard to say,

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

i think more learning on the job so far has helped.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

there are plenty, but i just haven't had the chance to get involved.

9/10

9a. Would you recommend NatWest to a friend?

Yes

9b. Why?

Friendly people, great support, a great place to work and welcoming of all regarding off ability, religion,race , gender or sexuality.

10. What tips or advice would you give to others applying to NatWest?

Be curious, ask questions and make sure you ask questions about the job, company and their ethics. highlight what made you want to apply and why you think you will be the right fit. think of scenarios where you can apply to your life and the role you're applying for.