Reception Review

by Whitbread

Best Apprenticeship Employer

Rating

6.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as a receptionist is the first welcome the guest hace as soon as they come in and last good bye, make sure there room is ready and they have everything they need, get them booking in for breakfast o dinner and get there car reg, and any complaints they have o questions as well

9/10

2. Have you learnt any new skills or developed existing skills?

Learnt how to deal with complaints and group bookings and sorting out linen count and rejects and more housekeeping role

4/10

3. To what extent do you enjoy your programme?

I did enjoy it, gives me that extra confidence to do my job correctly

9/10

4. How well organised/structured is your programme?

More structure now as I get feedback I need to progress

7/10

5. How much support do you receive from your employer?

I do receive support which is helpful

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

I do receive a lot

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

He does help me and I’m getting better in job and being able to give the best advice to my guest

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No there ain’t

3/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It is good qualifications to get while working in thr job that you like doing

10. What tips or advice would you give to others applying to Whitbread?

Make sure you are up to give it your all