Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Ensuring that the daily health and safety, and hygiene and food safety checks are done and all procedures are in place through observing and coaching the team. Completing different administration jobs, i.e. hiring and recruitment, inventory counts, staff scheduling, etc, and meeting the deadlines.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Understand the finance aspect of the business through learning P&L in depth. Developed my mentoring skills by spending more time with the different members of my team and learned how to approach leadership according to individual and/or situation.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy it very much as it helps me put the theory in life and see which one works more effectively and efficiently.

    9/10

  • 4. How well organised/structured is your programme?
  • Very well.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive great amount support from my employer, especially with my off-the-job hours

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Great amount of support from the university team.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Very well. It gives me better understanding of the industry.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Professional networking and social activities, such as conferences and meetings.

    9/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • A great global company to work for due to the awareness of their environment.


  • 10. What tips or advice would you give to others applying to McDonald's?
  • Each shift is a learning curve.


Details

Higher Level Apprenticeship

Customer Service

Banbury

April 2022


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