House Keeper Review

by Whitbread

Best Apprenticeship Employer

Rating

8.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves cleaning rooms, giving my team briefings before we start, to make sure that they are all working on the same thing and to get the best out of them and to make sure I am professional, dedicated and keep to the brand standards.

9/10

2. Have you learnt any new skills or developed existing skills?

I am slowly learning about new things that you need to know when being a head housekeeper. For example, linen management, Ostara and Bart.

10/10

3. To what extent do you enjoy your programme?

I absolutely love my programme! I feel like I am learning so much from it and I am not even a quarter way through it. It is a fun way of learning.

10/10

4. How well organised/structured is your programme?

I think it could be a lot more well organised and structured. It should be a bit more simplified to let learners knkw what you have to do next, it is a bit all over the place and confusing but once you understand what you are doing, it is a brilliant programme.

4/10

5. How much support do you receive from your employer?

My employer is very supportive, she always asks for updates. She is very supportive when coming to giving me time off work to have my 1 to 1 learning and my meetings.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider, Ryan, has been very supportive and very helpful so far. I am looking forward to working with him.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I definitely find myself more confident, wanting to do more in work and wanting to be more successful since I started my training.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not really, we have Christmas parties.

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

The Premier Inn team at Standish, is the best place you could ever want to work. The hotel has its own magical, happy vibe because of our amazing little team. We are motivated, successful, friendly, dedicated, caring and every single one of us loves doing what we do and we lobe going the extra mile, firstly for our customers, secondly for our hotel and lastly for our team. That is why, working for Premier Inn Standish is amazing. Premier Inn give you incentive to do better by rewarding you, all the time. Your extra efforts, never go unnoticed.

10. What tips or advice would you give to others applying to Whitbread?

Always be yourself, work hard and you can not go wrong.