Crew Member Review

On the daily I provide the McDonald’s gold standard quality service for customers and delivery customers. I provide training for new starters and ensure the shifts run smoothly and everything is clean and tidy to meet HSE standards and McDonald’s policies and procedures.

Since completing the apprenticeship I have a greater understanding of the importance of legislations and how a customers experience is affected by behaviours and procedures as well as body language, what it takes to run a business and how to go the extra mile for customers.

I am really pleased with how my program went and would tell others to do the program to gain the experience and knowledge if they wish to excel in their career. The trainers and mentors were very helpful when I found myself stuck or struggled to understand something.

The structure and organisation of the programme went beyond my expectations and I would look forward to my sessions every day. The way I was taught was very helpful and flowed easily with the last topic and the next topic.

McDonald’s offers a wide range of support for its staff such as help with mental health through the “Employee Assistance Programme”. If you find yourself struggling you can speak to the managers on shift and the Business for help.

I was able to call my training provider for help outside of sessions and was given a space in my store to work on my apprenticeship. Regular check ups on how i was getting on guided to achieve my final result.

The skills and knowledge I learned has helped me go for Crew Trainer. I can share my knowledge with new starters and experienced staff. I have a greater understanding of following procedures correctly and the importance of these procedures and policies.

We have a football team to raise money for the Ronald McDonald House Charities and constant fund raising to help the charities and raise money to support families. This is very close to my heart and always get involved as best as I can.

Yes

McDonalds is a great way to kickstart a career in the catering and hospitality sector. It offers various roles from crew member to working in a franchise head office working close with restaurants to ensure they are meeting high standards and beyond. I highly recommend looking into it.

While applying for McDonald’s don’t think it’s a bad job as that’s the stereotype. You will find it’s a great working environment and you meet new people everyday. Face the interview with a keen interest and show your determination!