Fibre Network Delivery Review

My role starts if with finding faults on retro builds within the fibre network, to expanding the fibre network on new building sites and plots. This consists of the joining from exchange all the way to the customer. Getting supplies and help build and connect everyone to their network. i

I came into this business with no idea or understanding on how the fibre network works. I now have a range of different skills on how we get our data via fibre. This range from technology skills and skills through building and engineering. This has ben leant on the job and through colleagues.

I enjoy my program a lot as it suits me very well. I love learning on the job and being outside. All though this apprenticeship has small desk/computer based learning, i am enjoying being out in the the real world. I have been treated very well too. So i fully enjoy it here.

The organisation here at OpenReach is great. they send regular emails through your recruitment so you are always aware of what is happening. You then get sent to Yarnfield for a big induction on what you will be doing and where you get all your equipment.This is all payed for by BT.

At the start you get a lot of contact from various managers about where you will be and what you will be doing. This helped a lot of us settle in. However, as you settle in i wish they were still there to speak to while you get into patches as another area for support.

Today is the first day we have had proper contact from a training/apprentice provider. It is probably to early to comment yet but so far they seem very helpful an motivated to get the best possible outcome for you to pass this apprentiship with the highest standards possible. i

The training provider helps me feel very motivate to keep learning new skills and interests within the business. They are also helping us re-cap topics and skills we haven't learnt for a long time which is a great way to refresh the memory. I find this helpful as i feel like my understanding is becoming bigger.

At the moment no. This is down to many factors such as Covid, and me only just joining and finding out what patch im in. However, down the line i think there will be lots of activities and social events we can all join as a team and get to know others better.

Yes

Open Reach has a great connection to its staff and customers, the Union are great and always talks to the staff to get the best possible out come for everyone. I love working in the teams as i feel everyone gets on really well and has a great balance between working and having fun.

I would say always ask if you are unsure with anything. There is so many different people and groups you can go to if in doubt. This incudes managers, groupchats, and sites. Everyone is happy to help at all times especially your colleagues who you will be getting very close to.