Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To ensure rooms are clean and ready for check-ins and to show no signs of previous guests. It involves cleaning rooms and public areas to a high standard ensuring guests are happy and safe in the accommodation/environment they have chosen to stay at.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed a better understanding of the hospitality industry as well as how I can communicate with different customers and how I interact effects their day as well as my colleagues.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I am finding the programme to be an excellent way for me to expand my knowledge around housekeeping and hospitality. I am enjoying learning all aspects of hospitality. It has shown me ways to improve communication with others, how I can improve my own skills as well as supporting my colleagues.

    10/10

  • 4. How well organised/structured is your programme?
  • I feel that the programme is very well organised and structured. I know when assignments are due, virtual classrooms are to be attended. It has been structured in a way I am able to understand and follow.

    10/10

  • 5. How much support do you receive from your employer?
  • I feel that I have been offered plenty of support so far in to the course ,however, I feel I could use more support in increasing my of the job hours as I’m not meeting the monthly requirements.

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have been offered and received plenty of support from my training provider.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that so far through this qualification I have gained a better understanding of my role ensuring I am able to confidently communicate and show effectively what I have learnt.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No we don’t.

    1/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • I would recommend Premie Inn to a friend as it offered equal pay despite age, as well as the potential to further your education and grow within the company. You also have a choice of departments to chose from.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • My advice would be to be involved with the company, to find out as much as you can about the organisation. This gives you a better understanding of the company your working for, gives you the opportunity to strive and get the best out of yourself and feel proud.


Details

Level 2 Apprenticeship

Hospitality Management

Norwich

April 2022


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