Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Providing specialist mortgage advice and guidance on our products whilst meeting all FCA/PRA regulatory requirements. Building rapport, trust and relationships with customers and understanding customer’s needs and priorities then recommending solutions from the Group’s range of mortgage and protections products and document information in a clear and accurate manner. Dealing with complaints and supporting the Team Leader

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Strong interpersonal skills Ability to induct and train new and existing team members Experience working in a regulated advice role Telephone and face to face advice Experience working in a busy customer driven environment Full CeMAP Competent Mortgage Advisor Status In depth knowledge of mortgage market, processes and products Understanding of ongoing regulatory changes

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love my job, everyday I get job satisfaction and always have the support from my colleagues, assessor and apprenticeship provider to help me get the most out of my qualification. I cant wait to keep growing my knowledge and expanding my future in mortgage advice at my company and beyond

    10/10

  • 4. How well organised/structured is your programme?
  • I feel like it is well structured, when i started at the company i was given a guide / timeline of how my apprenticeship is going to look throughout, starting with the 4 week workplace initial training and throughout my working career how my apprenticeship provider will guide me through the 1-2 year course

    10/10

  • 5. How much support do you receive from your employer?
  • I recieve so much support from my employer, my colleagues in my office support me day to day aswell as my line manager. I am also supported by the managing director or my department who is always checking up on me. My apprentice recruitment officer [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] also checks up on me monthly

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Myself and my training assessor from the training provider checks up on me through 6 week interval calls aswell as weekly emails to see how i am getting on with my work, if i need any further assistance and also just cares about my general wellbeing both inside and outside of work

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Without My qualification i would not be able to perform in my role, I am required to qualify in a certain LIBF body to conduct my mortgage advise and the extra written work and role plays I do with my training provider also helps me massively when writing recommendations to customers

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I participate in extra-curricular activities such as wellbeing advocates who focus on creating a better wellbeing support umbrella for all colleagues at the society. I am always involved with my team, participating in weekly walks to promote physical health improvements aswell as this being a social activity. I am invited to my first awards night in London this month also which is an amazing opportunity

    10/10

  • 9a. Would you recommend Newcastle Building Society to a friend?
  • Yes


  • 9b. Why?
  • I think it is a great place to work, my company cares about me as an individual and will support me in anyway to be a better version of myself both inside and outside of work. I think i get great benefits here and feel really valued as a employee


  • 10. What tips or advice would you give to others applying to Newcastle Building Society?
  • No matter how much you think a personal attribute to yourself is, include this in your application, NBS see the great in everything you do and always have an idea to expand on that attribute to help you personally and to help to society as a whole. They want the best


Details

Level 3 Apprenticeship

Finance

Waterloo Pl, Sunderland SR1 3HT, UK

April 2022


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