Sales Apprentice Review

My day to day job entails account manager duties such as organising customer meetings, both virtual and face to face, updating customer notes on our data base, cold calling customers and bringing new business to the company, as well as apprenticeship tasks such as projects, assignments, timesheets for of the job learning and online courses. Other admin and adhoc tasks a swell such as clearing emails and organising notes.

I have learnt many new skills during my time here at Softcat, for example my telephone manner has much improved due to the vast amount of calls being made on a daily basis, practice makes perfect. My overall knowledge in the field of IT due to the great sales training courses that we have been sent on.

I really enjoy my apprenticeship programme, I have made many friends at work and love the overall company culture. My team are a great asset to the job and are always there to help me when I am uncertain or unsure, and lastly the everyday real life experiences in a busy office.

When I first started my programme was very organised and I had a clear understanding of the path that I am about to take, the induction was good, however learning was very rushed. The support I have received throughout this apprenticeship has been unreal, all colleagues from mangers to peers have helped me along the way.

Overall, I have received and continue to receive a lot of support from my employer, my manager is always there when I am having rough days and all members of my team are quick to respond to any questions that I may have. My mentor amazing and fully supports me in times of need :)

I receive a lot of support when working towards my qualification by my tutor from firebrand apprenticeships. He is always giving advice and taking time to go through any uncertain areas with me. Availability of support is incredible, I normally get answers to any questions that I have within 5 minutes,

I have taken part in sales training in a training centre and have found these sessions really useful, they have lifted my confidence as a sales person and always give me great tips that I go back to the office and utilise when speaking to customers, the sales trainer is amazing as well, really inspiring.

There are lots and lots of company events to get involved in, so many I cant even name them all, but there are sports events such as golf , football, yoga and pool. There are many celebratory parties as well, there are also many opportunities to volunteer and donate for a good cause.

Yes

Softcat is a great company to work for with a fantastic culture, they are welcoming and all together inviting, you meet great people to work and socialise with. Softcat is an amazing opportunity to boost your sales career and learn from the best, with many resources all around you, the office is a good learning environment.

In all honesty I found the interview process very different to any other jobs I had previously had, the structure is really well laid out and in order to be successful you most definitely have to do your research before hand, as there are some pretty tough questions in the mix, the onboarding process is really smooth and you will get to do a meet and greet with your team members before you join, the experience and opportunities given are countless and in order to succeed you will have to put in your all and a LOT of hard work :)