Business Admin Apprentice Review

I process returns inside of the customer services team. I also manage other aspects of customer services such as the CSMailbox, Courier invoice processing, and Weekly collections of returned goods from the office.

Accuracy, Prioritisation, Time management, Social Skills, Administrative Professionalism, Office Etiquette

I believe the content is useful for applying to some 'real life' aspects of business operations and the professional workplace. However, there are cross over's with the work in the course if you have previously studied Business GCSE/A' level.

The fuse work is easy to follow as well as the quarterly modules. However, some in person events/ workshops we could have had more of a heads up on at times.

I feel very supported in my job role.

I feel like we receive enough support from our development coach, our workshops are fun and interactive.

I think the apprenticeship does ask for real life scenarios which can be taken from our every-day experience in our roles. I would say that in business admin, some of the skills we learn are applicable to the role in terms of administration techniques.

There are many different groups you can join to share interests with people; there are also events inside and outside of work to engage with. Therefore, we have plenty of variety inside of our jobs to share common interests outside of work.

Yes

It is a very busy and enthusiastic place of work, particularly for a young aspiring individual looking to start a career in an office environment. Softcat has a very unique culture where people are motivated as they work in a very 'fun' atmosphere as offices go!

I would recommend to soak up the culture and speak to as many people as they can. I think Softcat provides a great opportunity to start a successful career with great employer - in terms of employee perks and general day-to-day job satisfaction.