Housekeeper Review

Everyday we get a list of rooms that need cleaning. After we've cleaned the rooms to the correct standard, we get extra jobs to do; this could be hoovering corridors or the stairs, cleaning glass, tidying the linen rooms and also emptying the new linen. (Linen usually gets emptied by supervisors during the day though).

At my previous job, I was a housekeeper as well but this was at a 5 star hotel so when I moved to Premier Inn I had to learn their way of doing things. Some things I used to do still applied like hoovering, dusting, etc but I had to learn Premier Inn's brand standards and forget the habits I'd developed previously.

It varies quite a bit, some days are worse than others depending on what work I have to do but for the most part I do enjoy my apprenticeship and my job. It's nice to be developing my housekeeping skills even further and actually working towards something instead of not earning qualifications from the job role alone.

It has been very well organised throughout but it felt a bit more organised when I first started. At the moment, my Aptem is down so it's hard to complete work in time but I'm trying to fix that. Also, at the start of my apprenticeship I used to talk with my tutor quite a bit in comparison to now but that isn't a problem because I like to get on with doing my own thing and doing things when I want to.

I don't receive any support from my employer. My original employer left so now I have a different employer who is in charge of my apprenticeship but he doesn't speak to me about it, it doesn't seem like he ever will either. The only time we spoke about it was when he had to get something signed off for me and it hasn't been mentioned since then.

My training provider supports me a lot, whenever I have a question about the work I've been set she gets back to me as quick as possible. It's nice to be independent and complete my work myself whilst still knowing she's only a message away if I do need help.

The apprenticeship has made me feel more independent. Before I started the apprenticeship I'd ask my supervisor or people who I worked with for help but now I get on with things myself and if there's a problem I try to figure it out on my own before asking someone for help.

If there is, I have never heard of any. Sometimes I feel front of house are more involved than us but it doesn't bother me because I come in, do my job an then leave but it would be nice if there were things the whole team could get involved in together instead of being seperate.

Yes

I would recommend Premier Inn to a friend because it is a friendly environment to work in and there are rarely days that I leave work unhappy. The pay is also better than a lot of other jobs I have seen so that's another positive but everyone is a team and I think that's nice.

I would say just be yourself. You don't nessarcerily need experience to work at Premier Inn either because everyone is patient enough to teach you and won't think you're slow if you can't do things at first. Everyone gets along with each other ans supports each other as well.