Travel adviser Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

7.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is answering the phone, loading enquiries, answering questions, completing my apprenticeship work

7/10

2. Have you learnt any new skills or developed existing skills?

Yes I have gained confidence in myself and when it comes to speaking to customers. I have learnt a lot of customer service skills as well which is beneficial when it comes to my current job and any job in the future.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme a lot as the work is evenly layed out over a good period of time.

8/10

4. How well organised/structured is your programme?

very organised as my assessor always keeps me in check and makes sure I am aware of what I am doing currently and what I need to aim for in the future

7/10

5. How much support do you receive from your employer?

A good amount of support as time is always made to make sure I can complete my work within time and I am allowed the time to go into the back of the store and complete it properly to the best standard.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot of support as she always makes sure I am on track with all the work that needs to be completed.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

They always make sure I am on top of everything and keep me in check.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/A

6/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

As there are a lot of oppatunites to go onto and the apprenticeship is one of the best way to grow skills in the easiest way

10. What tips or advice would you give to others applying to TUI UK & Ireland?

To be very passionate about the job, as this will strive for you wanting to do more work