Travel adviser Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role at Tui is a travel agent. Overall I sell holidays, make sales, admin work and customer service.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt how to sell and how to bring sales into my role when im serving customers.

9/10

3. To what extent do you enjoy your programme?

I enjoy my job role its taught me many different skills and selling techniques.

10/10

4. How well organised/structured is your programme?

My programme is well organised i have days on the rota for learning and calls are arrange ahead of dates so I can be prepared.

9/10

5. How much support do you receive from your employer?

I receive lots of support from my employer, always happy to help me and sits me down when i do not understand.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I feel as if my trainer is great she always emails and communicates with me and always helps where she can.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification helps me perform better in the role as I can put the training ive learnt into myself when doing my role.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

Tui is a great company to work for, everybody works as a team and is always happy to help. They always happy to help you even when your unsure. Also selling holidays is such a great job its so exciting selling holidays so overall Tui is a great company to work for.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

Be confident as customers are trusting you to book holidays so by being confident it makes the customer feel more comfortable.