Duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Duty manager that includes running shifts, managing staff, dealing with guests and their issues and complaints. Back of house admin duties, stocks. Reception, bar and restaurant

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to manage and get the best for staff and helped them progress

10/10

3. To what extent do you enjoy your programme?

I enjoy working with my lifetime coach [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] who is always very helpful and gives me some good tips through the apprenticeship

10/10

4. How well organised/structured is your programme?

Very well [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions], organises her schedule around my shifts and keeps me updated via email and other communications and is very thorough

10/10

5. How much support do you receive from your employer?

Management are very supportive and always listen and there for all team member

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is very helpful, thorough, organises her schedule around my shifts and keeps me updated via email, teams and other communication to keep me updated.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has given me some good tips to think about whilst at work and reflect on the decisions I have made

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No not yet, working shifts and getting everyone together is hard

7/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Great place to work, invest in you as a person and help you develop and expand your knowledge

10. What tips or advice would you give to others applying to Whitbread?

Apply and if you want to progress work hard and smart and learn from peers and management and you will go far