Assistant Relationship Manager Review

Supporting commercial customers with their everyday banking needs - being the relationship team. We provide customers with banking requirements (such as overdrafts and loans), but mainly have a good relationship with them.

My main skill that I have developed is my confidence and communication skills. Being able to interact and speak to customers and staff. I am confident with banking products and systems, and can mentor colleagues.

I enjoy the apprenticeship programme. I has enabled me with a stepping stone into the banking world without any prior banking experience. The programme has helped me with other banking development and an understanding on my customers and products.

The programme is well structured. By completing the professional bankers certificate at the start allows you to complete all exams before moving onto the coursework. This means that you have time to put towards all aspects of the qualification.

My line manager and colleagues at NatWest are very supportive and encouraging with my apprenticeship programme. If I need help or time to complete certain tasks, I am always supported.

My coach from BPP is always only an email or a phone call away. She will always help answer my questions and support my needs.

The qualification has helped me understand how banks work and what banks provide for customers. This has helped me achieve the next step in my career.

We have a lot of social activities after work to attend. There are sports clubs to join if you would like and also networking events to meet new people.

Yes

NatWest is an inclusive workplace and the apprenticeship scheme is a great way to get into a bank without any prior knowledge.

Make sure you put yourself out there and be as confident as you can.