Operations Analyst Review

My role consists of dealing with risk within the FCA, specifically I deal with People risk with regards to workforce management. I look at raw data collated from the company and create a snapshot of where we are in dealing with the risks based on the data provided. I also deal with ad-hoc tasks in relation to workforce management.

I have developed a variety of existing skills. For example, I have developed my Excel Skills by learning XLOOKUP, Conditional Formatting and other formulas in order to increase efficiency when dealing with tasks while maintaining quality. I have also developed my analytical skills from the research and training that I have enrolled in which has given me the skills to fulfil my role.

I have enjoyed my programme a lot. The role that I do is interesting and important for the department that I work in. Furthermore, the programme has given me plenty of opportunities to develop my existing skillsets while learning new skills. It has given me a good idea of where I want to go career wise

The programme is well organised in a number of factors. Firstly, the study section of the programme is structured with the lectures and study materials organised for easy understanding and accessibility. Secondly, the job that I do is structured in a way that enables me to do a good job and access support if needed.

I am extremely grateful for the support that I have received from my employer. They are extremely understanding of my condition and have made me feel welcome which enables me to thrive. Furthermore, the team are extremely approachable if I need to escalate any issues and ensure that it is dealt with.

I receive a significant amount of support from my training provider when working towards my qualification. They are approachable and have a clear interest in ensuring that I am well prepared to answer any questions I have throughout the programme. The study coach that I have been assigned is helpful and easy to access.

I feel that my qualification will have some impact on my ability to perform better in my role. For example, the reflective statements that I have to do as part of the programme enables me to capture what I have done in my day to day role and how it provides an example of certain attributes being demonstrated e.g. Self Development

There are opportunities to get involved in extra-curricular activities at my workplace. However, due to COVID that has been initially tricky to do so. Nevertheless, this has improved significantly since then. The reason for my score is due to my limited involvement in extra-curricular activities which is my choice and not down to the company.

Yes

They are extremely supportive and have a clear interest in ensuring that you have the resources to succeed in performing your role along with achieving your career goal. This is down to the culture of the FCA which focuses on a work-life balance through hybrid working and on a local level, ensuring that you have the support needed to fulfil the role.

My advice for those applying to the FCA is to think about your strengths and weaknesses to see if any roles at the FCA can be a good fit for you since the type of work differs based on what department you are assigned to. Another thing would be to go there with an open mind and to take as many opportunities as possible to develop your existing skills or learn new skills that will help you beyond the FCA.