Customer Support Review

by Sage

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My day to day role involves me supporting the customers that phone through with their query's and provide services and improvements for their business

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned a wide range of skills on the course of my course and my job role

    10/10
  • 3. To what extent do you enjoy your programme?

    • i enjoyed the programme alot

    10/10
  • 4. How well organised/structured is your programme?

    • It was very well structured

    10/10
  • 5. How much support do you receive from your employer?

    • I received alot of support from my employer

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I had training but had to request a bit more training due to COVID

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me perform better especially having the certification along side showcasing i can do the job at hand

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There is yes as sage has sage foundation which is a charity side of the business that helps support local charities via fundraisers you can do

    10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • Friendly teams and managers and plenty of support when asked for

  • 10. What tips or advice would you give to others applying to Sage?

    • Do your best and do the right thing

Details

Level 2 Apprenticeship

Accounting

Amble

May 2022

View More Reviews
Recruiting? See how we can help you