Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I run the operations of two hotels across Durham and Sunderland. My job involves the leadership of team, management of KPI's and day to day operations

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt lots of new skills that have really supported me over the last year. I have also developed existing skill and feel a much more confident leader

10/10

3. To what extent do you enjoy your programme?

I have really enjoyed the content of the programme, it has been really informative and though provoking.

10/10

4. How well organised/structured is your programme?

The programme is well structured and Mylife makes expectations clear and is easy to navigate.

10/10

5. How much support do you receive from your employer?

Whitbread are full supportive of my learning. I am able to manage my own time around the business needs and there has been lots of support from colleagues, managers and the support centre in completing the programme.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The training provider has been extremely supportive. The coaches are informative, clear and approachable. They have been flexible with our time if I needed to change anything and where I have needed support, it has been responded to efficiently.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have taken so much from the content of the Qualification. It has been really difficult reopening the business post Covid as there have been many new issues that we have had to deal with in the industry but the learning has supported me in this.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We hold social events such as quizzes, meal out with team.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

I have worked for the company for 14 years and they have always done their best for the employees. I have progressed from Team Member to Multi site with their support. They always recognise their team and have the culture is really positive.

10. What tips or advice would you give to others applying to Whitbread?

Make sure you plan your learning time in and protect it, this will help you keep on top of the work. Complete assignments as soon as you can after the last workshop/ webinar so that the knowledge is fresh.