Receptionist/housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role includes checking in guests & directing them to their rooms, preparing essentials for following day, preparing housekeepers tickets for the day, counted and delegating linen, checking rooms ready for check ins, prepare express check ins.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt many new people skills and still picking up new skills on a daily basis.

10/10

3. To what extent do you enjoy your programme?

I love the programme I’m on, I get the support where needed, I can always approach tutor without hesitation.

10/10

4. How well organised/structured is your programme?

My programme with lifetime training is very organised, we have a set plan in place to help me around my current work/home life.

10/10

5. How much support do you receive from your employer?

I do receive support from my employer where needed.

6/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my tutor, she is always there for anything that i need help with.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel my programme gives me a better insight to the role more.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No, I haven’t yet been involved with any of the said activities.

6/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Great opportunities to progress.

10. What tips or advice would you give to others applying to Whitbread?

If your a good worker, they will notice you!