Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Managing a team in a flagship branch of HSBC, ensuring strong customer service and coaching my team to reach their potentials

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I am always developing new skills and do this through self learning on sites such as Degreed and through experience in the role

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy meeting individuals from different financial institutions and I enjoy having time to think about other aspects of banking or to learn about areas I don't come across in my role.

    10/10

  • 4. How well organised/structured is your programme?
  • Very organised. I have a great mentor/coach who I interact with monthly and I have a clear path of what is expected and how to achieve it.

    10/10

  • 5. How much support do you receive from your employer?
  • I am supported with time to study and regular conversations with my line manager about progress

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have a great coach/mentor from the programme who I can contact at any time and I find the portals online useful to find other information.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It gives me a wider knowledge of the financial sector and has given my skills to improve the way I work and coach

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There is a good range of support group and social activities I can engage in

    10/10

  • 9a. Would you recommend HSBC to a friend?
  • Yes


  • 9b. Why?
  • They have supported my throughout my career and they have allowed me to develop into the role I am in today. I have still not reached my peak, but I feel I can find it here


  • 10. What tips or advice would you give to others applying to HSBC?
  • Develop yourself and ask questions - there are so many tools and support that can be provided


Details

Higher Level Apprenticeship

Finance

Brighton and Hove

May 2022


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