network manager Review

by HSBC

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am Network Manager for Colchester&Ipswich local market. I am looking after HSBC branches based in the market. My role is to manage my team and to create working environment for my team and to support them to give a great customer service experience.

10/10

2. Have you learnt any new skills or developed existing skills?

I am taking part on the Apprenticeship Level 5 in Coaching Professional and I'm learning everyday new skills.

9/10

3. To what extent do you enjoy your programme?

I'm learning new techniques and methods to use when coaching my teams

9/10

4. How well organised/structured is your programme?

Brilliant. All organized in advance;I know what are my timescales and if I can not meet them I can reschedule. The programme is very flexible.

9/10

5. How much support do you receive from your employer?

I do get my hours to complete my learning and my line manager supports me with this learning too.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer is very opned and flexible; available to contact all the time; we have set up Zoom meetings when no understanding or more explanation needed.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

As a line manager, coaching skills will help me to increase the performance for my team using the skills learnt

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are different activities to get involved like: supporting charities, being out in the community, career fairs events etc

10/10

9a. Would you recommend HSBC to a friend?

Yes

9b. Why?

Really good benefits for staff, friendly people, networking, flexible and listening to people

10. What tips or advice would you give to others applying to HSBC?

Enjoy and be open to learn new skills and ready for new opportunities.