Network Manager Review

by HSBC

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a leader of a team in the branch network. Coaching and supporting team to deliver exceptional customer service. Management of Risk. Community partnerships. Financial Education in Schools and community groups

10/10

2. Have you learnt any new skills or developed existing skills?

Developing existing skills and learning the theory behind people management and HR

10/10

3. To what extent do you enjoy your programme?

Learning new skills and feeling challenged

10/10

4. How well organised/structured is your programme?

I'm getting used the the online structure in BUD but it has taken a little while to clearly work out expectations

7/10

5. How much support do you receive from your employer?

My line manager is supportive of my studies and I regularly arrange time to complete, however business changes do mean this time can get squeezed. I enjoy the studies and then catch up in my own time.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

6wkly reviews plus additional support if requested, along with webinars for assignments

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel this gives me greater professional credibility and knowledge for my role

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I've found new professional networking with the CIPD since starting my studies

9/10

9a. Would you recommend HSBC to a friend?

Yes

9b. Why?

supportive employer of professional development

10. What tips or advice would you give to others applying to HSBC?

research the strategy and values of the company to ensure they align to yours