Customer Support Representative Review

by Bloomberg

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • So as I work in Customer Support, my main task is to help clients with any queries they may have.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have become more organised, more motivated, more business focused and have also greatly improved my multitasking skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I love being part of the Multiverse and Bloomberg family!

    10/10
  • 4. How well organised/structured is your programme?

    • Extremely organised and very structured!

    10/10
  • 5. How much support do you receive from your employer?

    • They are extremely supportive, they are constantly providing assistance and motivating me.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider is great, especially my coach who is always there to help me!

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me perform better as there are now business things that I wouldn't be thinking about that are now part of a routine.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have Bloomberg Volunteering, Bloomberg events, access to museums, etc. We also have Bloomberg Communities, which allows us to be more diverse and support everyone in the workplace.

    10/10
  • 9a. Would you recommend Bloomberg to a friend?

    • Yes

  • 9b. Why?

    • Amazing company to work for, the apprenticeship courses are great! Amazing culture and amazing people!

  • 10. What tips or advice would you give to others applying to Bloomberg?

    • Research, be motivated, pro-active, work hard but be yourself.

Details

Level 3 Apprenticeship

Business Operations

London

May 2022

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