Continuous Process Improvement Lead Review

I work in HR Services for our UK team. In my role I work on initiatives to improve experience for managers and employees as well as for our teams on the processes we oversee. I also provide support to our offshore team and work on projects to transition work from our UK based teams to our offshore teams

I have gained many new skills in both my role and also by completing the CIPD level 3 Foundation Certificate in HR Practice. In my role I have had to adopt an agile approach to delivering on my projects which meant I had to learn agile methodologies and tools. I now actively use these when working on my improvements. I also gained knowledge on the course in areas that I do not have experience in such as L&D, data, performance management. It has also made me more aware of my position within the organisation being able to understand more about how my role feeds into the goals, purpose, strategy set at organisation level

I am very thankful that my organisation was able to provide me with the opportunity to do this course. I learnt so much from it and it built my confidence and improved my knowledge of the wider HR department and roles. The online course was good, with live session which i really enjoyed, a tutor to guide you through and keep you on track, lots of learning material. I will not lie and say I found it a breeze - it was very hard but rewarding once completed!

It was really well organised. From the off there were welcome meetings which explained the plan. the online material was set up in weeks so keep you on track so a timeline was already established to complete each of the activities. Live sessions were held mid way through each unit and then again towards the end of each - this was good to make sure you were on track and also to listen to other ideas from people in a group. there was a natural flow through the units to the end point - the assessment. Having a coach to guide through the final part (and all through the course) was good

I had 3 different managers during my time on the course - but all were very supportive in ensuring I was able to complete the course to the best of my ability. They made sure I had my 20% time off for the course, were available to support me if i wanted to talk through anything and also worked through my PDP with me and helped me select my EPA project to work on

The support from the live sessions really helped. it was quite detailed and walked through the unit criteria. In addition to this you could post messages on a online board to get feedback from tutors who were also contactable by email. Having an LDC coach whom I had monthly 121's helped to ensure I was understanding and developing while working through the course content

The course has embedded my understanding of my role within the organisation and broadened my knowledge and skills on other areas within HR. Our company is big on growth and learning and I have suggested that within the team we use an approach like the CIPD professional map to help people understand the skills they need to develop to grow in their role. I also use some of the planning techniques I leant from the course to prioritise my workload.

There are so many different networks and groups that i could get involved in at work. Vodafone is big on diverstity & inclusion, there is a parenting network, networks for corporate games. Vodafone has many initiatives on health and well being and provides tools and benefits for anyone interested. there is something for everyone

Yes

Vodafone has many great policies and benefits that it's staff can take full advantage of that address work/life balance such as the global parenting policy, great parental and carers policies, and not to mention all the retail discounts available. It is a fast paced company and as such there is planty of opportunity to get involved in various projects happening within the company on all departments. The salary is good and they put a lot of time into developing, training and learning with material available across many sources.

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