Technical Support Apprentice Review

by Sage

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Sage Is an excellent place to work, we are given more than adequate time to complete all apprenticeship work and it balances well with learning the role itself and there is plenty of room for progression here at Sage

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed my communication and team working skills since joining Sage and am always improving as an employee here so that I can continue to grow and progress up the ladder

10/10

3. To what extent do you enjoy your programme?

The culture here at Sage is brilliant it is fantastic to be a part of and makes it so much easier to work in a team.

10/10

4. How well organised/structured is your programme?

Sage is structured exceptionally well during our induction we were able to have a talk from our CEO to set out expectations.

10/10

5. How much support do you receive from your employer?

We get plenty of support here the coaching is intensive at the beginning then starts to get less as you get better at the role but always have your manager there for support if needed

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider was always there for a question whether this be on our college day or even when I just had my 2 hours to complete work each week and we also have monthly catch up meetings to discuss work

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

What I have learnt during the apprenticeship makes the job role a lot easier and I am able to adapt my approach to meet the needs of the customers because of the apprenticeship

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes we have lots of opportunities to get involved whether that be charity fund raisers and work parties etc. for our department

10/10

9a. Would you recommend Sage to a friend?

Yes

9b. Why?

It is a great place to work with plenty of opportunity for progression

10. What tips or advice would you give to others applying to Sage?

Make sure to always work the hardest you possibly can because even if you are not gifted with picking things up right away there is always support on hand