General Manager Review

by Mitchells & Butlers

Best Apprenticeship Employer

Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • General Manager of a busy restaurant near Newcastle airport.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned a lot about communication techniques and handling certain situations

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the theory but not so much the assignment side of the program

    8/10
  • 4. How well organised/structured is your programme?

    • The course itself is well structured but the tutor is seldom available and has been on the sick for some time

    5/10
  • 5. How much support do you receive from your employer?

    • Not as much as I would like, I don’t get the time to complete my assignments

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • It the training provider isn’t always available, we’ve had mid matches tutus due to our tutor being ill

    6/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Very much so

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    5/10
  • 9a. Would you recommend Mitchells & Butlers to a friend?

    • No

  • 9b. Why?

    • The plan at the beginning sounded very organised however the communication is poor and I’m not sure where I’m at with my training

  • 10. What tips or advice would you give to others applying to Mitchells & Butlers?

    • Be prepared to do most of the course yourself with little guidance

Details

Higher Level Apprenticeship

Hospitality Management

Newcastle upon Tyne

May 2022

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