Pension Administrator Review

my role entails me completing lots of different things ranging from the post/ sending back any certificates we receive, answering phone calls from members, completing transfer out and retirement quotations, as well as completing standard member requests such as change of addresses and back account details. When in the office i also help around the office with the printing for the letters which can't be sent digitally.

i have developed lots of skills in this new role and it being my first job it has given me a great insight into what the working world is like. I have developed a good phone voice and ability to communicate in a calm and professional manner which was something i had never had to do previously. I have learnt lots about pensions and scheme specific rules also. I have developed my determination and i realise how important that work is done on time and to a high standard.

i enjoy working in a team of professionals and continuing to better myself in my personal life and in my work life, getting great opportunities in work to showcase my ability and also to learn all about the specifics of the role. I enjoy the work i complete as i am quite good with numbers and it allows me to improve my skills which i developed from a young age

My programme has a good structure between workload, apprenticeship and examinations. I am allocated 3.5 hours a week dedicated to studying and preparing for my upcoming examinations, i am also allocated 25% of my working week, which works out to one day a week, to my apprenticeship work, meaning the rest of my week is spent developing myself in my role. Sometimes i do find myself a bit overwhelemd but for the most part the structure is not an issue

i receive so much support from my employer and my colleagues, whenever i have a question regarding my work, apprenticeship or my exams, i never eel like the person i am asking wont want to help me. They have made me feel very comfortable and supported throughout my time here.

the Growth Company offer me support whenever i require it and we have our 4 week reviews and i detail all of/ any concerns i may have had in the four weeks to them and we go over what can be done to help these. I also have the opportunity to reach out to them via email if the concern is extremely urgent

My qualification gives me confidence that i am able to do the work that is put out in front of me. If i ever struggle i remember that i have worked extremely hard to get this qualification and role, and that it was not just handed to me. It also gives me that stability knowing that i am qualified to do my job.

There are many sporting activities going on this summer which i have offered to be involved in as i am always looking to enjoy myself outside of work and get to know my colleagues on a deeper level. There is a 5 a side tournament i am partaking in and also our belated Christmas party in June which was moved due to Covid.

Yes

Barnett Waddingham are an established, well managed company full off extremely nice people who are always looking to make you feel welcome. Everyone I have met/ worked alongside has been extremely kind. They treat there members with the utmost respect and really take pride in hard work. If my friends want a stable working environment,. Barnett Waddingham is the place for them

Just be yourself, Barnett Waddingham want someone who is honest and determined, if you are willing to work and constantly learn, then you will have no issue fitting in. It is a challenge at some points and there are some struggles, it isnt easy, but if you willing to overcome the obstacles and show a can do attitude, then you will only success at Barnett Waddingham.